News & Offers

    Easter Bank Holiday Opening Hours

    Our opening hours will not change over the Easter period, however, please note that individual retailer's opening times may vary so please check with them first. 

    Wellgate Wins WorldHost® Recognised Business status

    Wellgate Shopping Centre puts customers first and is awarded WorldHost® Recognised Business status

    Wellgate Shopping Centre in Dundee has become the latest organisation in Scotland to gain national recognition for its commitment to customer service, after being awarded WorldHost Recognised Business status.
    WorldHost is a suite of world-class customer service training programmes that was introduced in the UK by People 1st International. Over 320,000 people, 5,000 businesses and 18 regions have benefited from WorldHost training - representing an industry investment of more than £30million in improving the quality of customer experience. During this time, WorldHost has played a key role in helping individuals, businesses, regions and major sporting and cultural events improve the consistency and quality of their customer service offer – with some reporting a boost in sales of up to 60%.have already been used to train over 10% of Scotland’s tourism workforce.
    WorldHost Recognised Business status is awarded to businesses that have trained 50% or more of their front line staff using any of the WorldHost training programmes and signed a commitment to delivering excellent customer service. With 90% of staff trained to WorldHost standards, Wellgate Shopping Centre has officially become a WorldHost Recognised Business.
    On receiving the recognition, Wellgate's Centre Manager commented: “We are passionate about service standards and are incredibly proud to have achieved WorldHost Recognised Business status. When our customers see the WorldHost logo displayed in our business, they’ll know that we have made a commitment to delivering an exceptional experience for them. Not only does this generate a positive buzz about the service we offer, but it helps to promote Dundee as a friendly and welcoming tourist destination. ”
    Jane Rexworthy, executive director at People 1st International, congratulated Wellgate Shopping Centre on its achievement. She commented: “Becoming a WorldHost Recognised Business is a fantastic achievement and it’s incredibly encouraging to see Wellgate Shopping Centre willing to go the extra mile for their customers.
    “This training means that the staff at Wellgate Shopping Centre have the skills and knowledge necessary to deliver first-class customer service, giving their business the excellent reputation it deserves. I have no doubt WorldHost will have a positive impact on their business. Congratulations to all involved.”
    The WorldHost Recognised Business certificate is valid for two years and is renewable on completion of a refresher course. In order to preserve the value of the WorldHost recognition, the programme may be monitored through impromptu mystery shopper visits.

    Spring is in the air at Pavers

    Add a little spring in your step with freshly picked footwear at Pavers Shoes, just in time for SS19. Discover refreshing styles to bring you out of hibernation and straight to the sunshine in heavenly comfort that’s good for the sole.

    Indulge your feet with blissful comfort and treat your toes with revitalising styles that are ready for sun. From suitcase staple sandals to cool and casual clogs, sophisticated shoes brimming with style and lightweight trainers that’ll take you the extra mile, every style is carefully crafted with the utmost comfort, because everyone deserves a little TLC. 

    Looking for that extra something? Pavers offer matching bags and accessories to partner up with your favourite shoes, from bold, nautical themes to flourishing florals, coordinate your spring summer style for a summer wardrobe fit for a queen.

    Enjoy up to 30% off RRP on selected lines in-store, because it’s nice to treat you.

    We are hosting the History of Video Games!

    History of Video Games is coming to Dundee for the first time ever! And we are lucky to be hosting the event, here at Wellgate Centre. From Saturday March 30th to Sunday April 14th you will be able to see and PLAY a massive collection of retro and vintage arcade machine classics on a selection of consoles and handhelds. Plus, there will be special video game guest stars. This fantastic event will be live just in time for the school holidays!

    We invite families, friends and gamers of all ages to join us in welcoming this exciting ‘all you can play’ video game event. 

    To enter this exclusive gaming experience you must purchase a ticket here

    This ticket will give you access to all of the games for free for the entire session, no coins required. Each session is restricted to a maximum of 50 people meaning there is plenty of game time for everyone!

    There are several sessions a day, please check the full list of dates through the link above and select the date and time you wish to join.

    We look forward to seeing you all here at the Wellgate Centre.